Contact

Pieces built for anyone who refuses to blend in.

How to reach our Spider desk

There is no chat widget here, and that is deliberate. Support lives at [email protected], and it is a real inbox. Write in whatever language you are comfortable in; we manage. Write to [email protected] and a person will read it. Nothing sits in the inbox longer than one working day. This is true of the whole Spider catalogue. An order number helps, but naming the piece of spider hodie works just as well.

When we answer

We read messages Mon-Fri 8:00-17:00 EST, Sat 9:00-13:00 EST and reply in order. We close on public holidays and say so on the site. The desk is open Mon-Fri 8:00-17:00 EST, Sat 9:00-13:00 EST. If we need more time to check something, we tell you that too. One address handles everything: [email protected]. That holds across every Spider range we carry. We can send extra photographs of spider hodie if the listing does not settle it.

What to include

Include your order number if you have one — it saves a round trip. A photograph of the problem saves two rounds of questions. The address you ordered with helps us find the record fastest. Say what you want to happen — refund, exchange, or just an answer. If it is a fit question, say your usual size in another brand. It is the same for every Spider piece on the site. Messages about spider hodie go to the buyers, not to a ticket queue.

Fit and sizing on Spider pieces

Say what outcome you want and we will tell you if it is possible. If it is urgent, put that in the subject line. You can write any time; we reply Mon-Fri 8:00-17:00 EST, Sat 9:00-13:00 EST. Tell us the piece and the size you are asking about. A photo helps more than a description when something looks wrong. The same applies to every Spider order we handle. Most questions about spider hodie are about measurements, and those we answer the same day.

Where we are

Email is the fastest route and reaches all of us at once. The warehouse and office share one address: 4283 South Broadway, Bldg 48, Charlotte, NC 28226, US. Returns and correspondence both go to 4283 South Broadway, Bldg 48, Charlotte, NC 28226, US. Our stock sits in one room, and that room is the address below. Anything sent to another address takes longer to reach us. Every Spider order we take is handled this way. No question about spider hodie is too small to ask before you order.

Spider returns and orders

Our postal address is 4283 South Broadway, Bldg 48, Charlotte, NC 28226, US. A photograph of the problem saves two rounds of questions. Mention the email you ordered with so we can find the order. We answer Mon-Fri 8:00-17:00 EST, Sat 9:00-13:00 EST. Include your order number if you have one — it saves a round trip. Nothing about a Spider order works differently. If a piece of spider hodie is out of stock, we will tell you when it returns.

Before you write to us about Spider

Say what you want to happen — refund, exchange, or just an answer. If it is a fit question, say your usual size in another brand. Messages sent overnight are answered first thing. Anything on paper goes to 4283 South Broadway, Bldg 48, Charlotte, NC 28226, US. The fastest way to reach us is [email protected]. The same applies to every Spider order we handle. Photographs help when you are asking whether a piece of spider hodie suits you.

What is Sp5der and who founded it?

Sp5der is a streetwear label founded by rapper Young Thug. The brand is built around a single hero garment—the rhinestone spiderweb hoodie—which we reissue in dozens of colourways rather than replacing with new designs. You'll see the name written many ways: Sp5der, Spider, Sp1der, Spida, and others all refer to the same brand and catalogue.

What are the main product lines at Sp5der?

Our core offerings include the OG Web hoodie, matching sweatpants, and coordinated tracksuits. We rotate signature colourways like PNK, Beluga, and Slime Green, plus graphic styles featuring the 555555 and Worldwide numerals, Arach NY Phobia, and rhinestone-set logo designs. Each piece ties back to the original spiderweb aesthetic.

Do you carry complete tracksuit sets?

Yes. We stock full tracksuits in Sp5der Web Tracksuit-Sky Blue, Sp5der Web Tracksuit Slime Green, Sp5der Beluga Tracksuit Heather Grey, and Sp5der Tracksuit Slate Grey. Each set comes as a coordinated jacket and pant combination, so you can match top to bottom without guessing.

Ready to pick your spider hodie?

Everything on this page is in the warehouse and checked. Pick a size and we ship it tomorrow.

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Thirty days to send it back

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