Refund and Returns Policy

Pieces built for anyone who refuses to blend in.

The Spider return window

You have thirty days from delivery to send something back. A weekend does not eat into the window. Returns stay open for thirty days after the parcel lands. Original packaging helps but is not a condition of return. A month is plenty to decide, and that is what you get. That holds across every Spider range we carry. Nothing about returning spider hodie depends on why you changed your mind.

Condition of returned Spider pieces

Send it back the way it arrived: tags on, no wear. We can only take back items in the condition they left us. Try it at home, not out in the rain. Keep the tags on until you are sure; that is all we ask. Unworn with tags attached — that is the whole condition list. This is true of the whole Spider catalogue. Sale pieces of spider hodie come back on the same terms as full price.

How to start a Spider return

Write to [email protected] with your order number and we send a label. We photograph what comes back, so there is no argument later. One message starts it; there is no form to fill in. One message to [email protected] is enough to open a return. We send the return label, you do not pay for it upfront. Every Spider order we take is handled this way. We pay return shipping on spider hodie when the fault is ours.

Refunds

Your bank adds its own delay, usually two to five days. Money is returned within a week of the item arriving here. Nothing shortens the window, including a sale price. Refunds are processed as soon as the return is checked in. We refund in the currency you paid in. The same applies to every Spider order we handle. We would rather take spider hodie back than have it sit unused in a wardrobe.

Exchanges

Exchange or refund — you choose, and both cost you nothing. Exchanges can be made once; after that it is a refund. Exchanges work the same way: tell us the size you want instead. Size swaps are free within the same window. Returns begin with an email, not a form on a page. Nothing about a Spider order works differently. Refunds on spider hodie go back to the card that paid, not to store credit.

Damaged or wrong Spider pieces

There is no charge to swap for a different size or colour. If the piece you want has gone, we refund rather than substitute. An exchange ships as soon as the return is scanned by the carrier. Once the parcel reaches us, the money is sent back the same week. Start a return by emailing [email protected]; we reply with instructions. It is the same for every Spider piece on the site. Returned spider hodie is checked by the person who inspected it before dispatch.

Postage

We would rather send the right size than take the sale back. The refund lands on your original method; banks add a day or two. Items must be unused and in their original packaging. Ask at [email protected] and we tell you exactly where to post it. Keep the receipt from the carrier until the refund lands. Every Spider order we take is handled this way. We charge no restocking fee on spider hodie, whatever the reason for the return.

What is Sp5der and who founded it?

Sp5der is a streetwear label founded by rapper Young Thug. The brand is built around a single hero garment—the rhinestone spiderweb hoodie—which we reissue in dozens of colourways rather than replacing with new designs. You'll see the name written many ways: Sp5der, Spider, Sp1der, Spida, and others all refer to the same brand and catalogue.

What are the main product lines at Sp5der?

Our core offerings include the OG Web hoodie, matching sweatpants, and coordinated tracksuits. We rotate signature colourways like PNK, Beluga, and Slime Green, plus graphic styles featuring the 555555 and Worldwide numerals, Arach NY Phobia, and rhinestone-set logo designs. Each piece ties back to the original spiderweb aesthetic.

Do you carry complete tracksuit sets?

Yes. We stock full tracksuits in Sp5der Web Tracksuit-Sky Blue, Sp5der Web Tracksuit Slime Green, Sp5der Beluga Tracksuit Heather Grey, and Sp5der Tracksuit Slate Grey. Each set comes as a coordinated jacket and pant combination, so you can match top to bottom without guessing.

Ready to pick your spider hodie?

Everything on this page is in the warehouse and checked. Pick a size and we ship it tomorrow.

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Thirty days to send it back

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